Privacy Notice

Effective Date: August 30, 2026

1. Introduction

Graystone Property Ventures LLC, doing business as Lady Gray's Haven ("Lady Gray's Haven," "we," "us," or "our"), respects your privacy. This Privacy Notice explains how we collect, use, disclose, retain and protect personal information obtained through www.ladygrayshaven.com, our website forms and related communications.

2. Personal Information We Collect

Name, telephone number, email address and preferred method of contact
City and state where housing is requested
Preferred room arrangement and anticipated move timing
Information included in an inquiry, referral or message
For referral professionals, professional title, organization and information showing that permission was obtained
For a prospective resident, first name or initials and general housing needs

3. Please Do Not Submit Sensitive Information

The initial inquiry and referral forms are not intended for medical records, diagnoses, treatment information, Social Security numbers, financial-account numbers, government identification numbers, immigration information or other highly sensitive personal information. Please do not submit this information through the website.

4. How We Collect Information

We collect personal information when you complete an inquiry or referral form, contact us by telephone or email, communicate with our team or otherwise provide information to us. We and our website-service providers may collect technical information automatically through cookies and similar technologies.

5. How We Use Personal Information

Respond to questions, inquiries and referrals
Discuss housing needs, preferred locations, room options, costs, availability and next steps
Evaluate whether Lady Gray's Haven may be an appropriate housing resource
Maintain an interest or inquiry record for locations being developed
Communicate with prospective residents, referral professionals and other authorized contacts
Operate, maintain, secure and improve the website and our business processes
Prevent fraud, misuse, security incidents or other harmful activity
Comply with applicable law, legal process and recordkeeping obligations
Protect the rights, safety and property of Lady Gray's Haven, website visitors and others

6. How We Share Personal Information

We may share personal information only as reasonably necessary for the purposes described in this Notice, including with Wix and other vendors that host, maintain, secure or support the website and forms; email, telephone, document-management and other service providers; professional advisers; government authorities, law enforcement or other parties when required by law; and a successor or potential successor in connection with a merger, financing, reorganization, sale of assets or similar business transaction.

7. Cookies and Similar Technologies

The website is hosted on the Wix platform. Wix and other service providers may use cookies and similar technologies to operate the website, maintain security, remember preferences, understand website performance and support analytics. Some cookies are necessary for the website to function; others may be optional.

8. Communications

We may contact you by email, telephone or text message to respond to your inquiry or referral, provide requested information, discuss possible next steps or send service-related updates. We will not send marketing text messages without any consent required by applicable law.

9. Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, maintain appropriate business records, support future location or availability communications requested by the individual, comply with legal obligations, resolve disputes and protect our rights.

10. Data Security

We use reasonable administrative, technical and physical safeguards designed to protect personal information. No website, electronic transmission or storage system can be guaranteed to be completely secure.

11. Your Choices and Privacy Rights

Depending on where you live and applicable law, you may have the right to request access to personal information, correct inaccurate information, request deletion, obtain a portable copy, withdraw consent or opt out of certain uses.

12. Children

The website and current housing inquiries are intended for adults. We do not knowingly collect personal information online from children under 13.

13. Third-Party Websites and Services

The website may contain links to third-party websites or services. We are not responsible for the privacy, security or content practices of third parties.

14. Changes to This Privacy Notice

We may update this Privacy Notice periodically to reflect changes in our practices, technology, services or legal obligations.

15. Contact Us

Graystone Property Ventures LLC d/b/a Lady Gray's Haven
Email: info@ladygrayshaven.com
Telephone: 972-546-8224
Website: www.ladygrayshaven.com